Privacy notice
This notice explains how Neireva handles the personal data of visitors to rems.neireva.com. The REMS application and the free Agency Snapshot are covered by the REMS privacy notice.
1. Controller
Neireva S.à r.l.-S, 7, rue de la Libération, L-5969 Itzig, Luxembourg, RCS Luxembourg B279112. Contact: hello@neireva.com.
2. Data processed and purposes
Visiting the website. The server receives the technical data that every browser sends: IP address, page requested, date and time, browser type. Neireva uses it to deliver the website and to protect it against attacks and abuse. Legal basis: Neireva's legitimate interest in running a secure website (GDPR art. 6(1)(f)).
E-mail field of the "Get my free snapshot" form. The address is used only to check that it is an agency address. It is neither stored nor sent: you enter it again on the REMS sign-up page.
Messages sent to Neireva. When you write to Neireva, your address and message are used to reply and to handle your request. Legal basis: Neireva's legitimate interest in answering the messages it receives, or steps taken at your request before a contract (art. 6(1)(f) or (b)).
Booking a demo. The "Book a demo" button opens Neireva's online booking page, provided by its e-mail provider. The details you enter there (name, e-mail, chosen time slot and, if any, your message) are used to organise the demo and to contact you. Legal basis: steps taken at your request before a contract (art. 6(1)(b)).
Videos, images and fonts are served from this website; the links to social networks are plain links that send no data unless you click them.
4. Recipients
Neireva does not sell your data and does not share it for advertising. It is processed on Neireva's behalf by its hosting provider and its e-mail provider, both established in the European Union.
The e-mail provider stores data in the European Union. Access from a third country remains possible, for example for support or security; it is covered by the EU-US Data Privacy Framework and the European Commission's standard contractual clauses.
5. Retention
- Technical data: as long as needed to operate and secure the website, then deleted.
- Bookings: as long as needed to organise and follow up the demo, then deleted.
- Messages: as long as needed to handle your request, then deleted, unless they lead to a contract or the law requires them to be kept.
6. Your rights
You can request access to your data, its rectification or erasure, the restriction of its processing and its portability, and object at any time to processing based on Neireva's legitimate interest. Write to hello@neireva.com; Neireva replies within one month.
You can also lodge a complaint with the Commission nationale pour la protection des données (CNPD), 15, boulevard du Jazz, L-4370 Belvaux, cnpd.public.lu.
7. Changes
This notice is updated when the website changes. The current version is shown at the bottom of the page.
Version 2026-11-11
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